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What should I do if I have a problem with a home improvement project?

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How many projects like mine have you completed in the last year? 

Ask for a list so you can see how familiar the contractor is with your type of project.

Most localities require permits for building projects, even for simple jobs like decks. A competent contractor will get all the necessary permits before starting work on your project. You may want to choose a contractor familiar with the permitting process in your county, city, or town. 

A contractor should be able to give you names, addresses, and phone numbers of at least three clients with projects like yours. Ask each client: 

  • How long ago was the project completed? 
  • Was the project completed on time? 
  • Was the client satisfied? 
  • Were there any unexpected costs? 
  • Did workers show up on time and clean up after finishing the job?  

You also could tell the contractor that you’d like to visit jobs in progress. 

 

If so, make sure the subcontractors have current insurance coverage and licenses, too, if required. 

To find builders and remodelers in your area that are members of the National Association of Home Builders, go to their website. To find detailed information about a builder or remodeler in your area, contact yourlocal home builders association.

Payments are processed once a project is successfully completed. Our team will coordinate with you to ensure timely and secure transactions.

Yes, you have full control over selecting the projects that suit your schedule and expertise.

Yes, you have full control over selecting the projects that suit your schedule and expertise.

Our support team is available to assist you. Contact us through the Contact page, and we will address your concerns swiftly.